Payment Methods
Individual Customers
Individual Customers can pay using their credit/debit cards or digital wallets via Viva Wallet Smart Checkout.
Customers are redirected to a secure payments page by Viva Wallet and proceed to payment in a simple and secure way.
Smart Checkout for individual customers supports a wide variety of payment methods, including:
- Cards (Visa, Mastercard, American Express, Maestro, Bancontact, JCB, Discover & Diners Club)
- Digital wallets (Apple Pay, Google Pay, Samsung Pay, PayPal, PayPal Pay Later & Viva Wallet)
- Local payment methods (Bancontact QR, BitPay, BLIK, EPS, giropay, iDEAL, IRIS, Klarna, MULTIBANCO, P24, Payconiq, PayU, Sofort, Trustly & WeChat Pay)
Wholesale/B2B Customers
After placing an order, Wholesale/B2B Customers receive an email with issued invoice and a Quick Pay link provided by Viva Wallet.
Quick Pay supports a wide variety of payment methods, including:
- Cards (Visa, Mastercard, American Express, Maestro, Bancontact, JCB, Discover & Diners Club)
- Certain Digital wallets (Apple Pay, Google Pay, Samsung Pay & Viva Wallet)
- Certain Local payment methods (Bancontact QR, BitPay, BLIK, EPS, giropay, iDEAL, IRIS, MULTIBANCO, P24, PayU, Sofort, Trustly & WeChat Pay)
- Certain Direct Debit & other payment methods (SEPA Direct Debit & Online Banking)
Wholesale/B2B Customers can also pay their order by a direct wire Bank transfer to our business bank account. Our bank account details are included in every issued invoice.
Shipping Methods
Individual Customers
Shipping cost for orders placed by Individual Customers is calculated during checkout based on customer’s address location.
Shipping cost table
Shipping Region
Cyprus, Greece
Bulgaria, Romania
EU countries
UK
Other countries
Shipping Cost
3€
8€
12€
15€
18€
Wholesale/B2B Customers
Shipping cost for orders placed by Wholesale/B2B Customers is calculated after checkout and are included to invoice.
Shipping cost for wholesale/B2B orders is calculated based on shipping weight and shipping region.
Domestic shipping to Cyprus & Greece is carried out by Elta Courier.
International shipping is carried out by DPD Courier.
Domestic Shipping cost table (ELTA Courier)
Weight (kg.)
0-2
2-4
4-6
6-8
8-10
10-15
15-20
Shipping Cost
3€
4€
6€
8€
10€
15€
18€
EU Shipping Cost Table (DPD Courier)
Weight (kg.)
0-3
3-7
7-15
15-31
ZONE 1
22€
25€
30€
35€
ZONE 2
21€
25€
27€
29€
ZONE 3
22€
35€
39€
43€
ZONE 4
45€
48€
53€
57€
*Due to volatility of shipping freight in current economic situation the costs indicated above may change.
ZONE 1: Austria, Hungary
ZONE 2: Germany
ZONE 3: Belgium, Croatia, Czech Republic, Denmark, France, Italy, Luxembourg, Netherlands, Poland, Slovakia, Slovenia
ZONE 4: Estonia, Finland, Ireland, Latvia, Lithuania, Portugal, Spain, Sweden
Balkans Shipping Cost Table (DPD Courier)
Weight (kg.)
0-5
Extra 1 kg.
Bulgaria
10€
2€/per extra kg.
Romania
10€
2€/per extra kg.
Shipping cost for countries not listed above can be calculated upon customer’s request.
Handling & Delivery Time
Handling Time: All orders are prepared and shipped in 3-4 working days.
Delivery Time: Depends on Shipping Region
Cyprus & Greece
EU countries & UK
Bulgaria, Romania
Other countries
1-3 working days
5-10 working days
3-6 working days
Up to 30 days